You need the original documents and copies of these documents to successfully complete RICA verification. You will need to present these to take delivery of your sim card. You need the following in the name of the account holder:

• Your ID document
• Proof of address dated not older than 3 months

To protect network integrity and provide the best experience for all users, we reserve the right to manage users causing an unusually large burden on the network. Speed limitations will apply once the purchased service reaches the usage limit in the current month. These limitations reset on the 1st of each month.

VODACOM 5G Fair Usage Policy

Product	Usage Limit	Speed Limited To
5G Standard	250GB	2Mbps
5G Advanced	350GB	2Mbps
5G Pro	550GB	2Mbps
5G Pro+	750GB	2Mbps

MTN 5G Fair Usage Policy

Product	Usage Limit	Speed Limited To
5G Standard	300GB	2Mbps
5G Advanced	450GB	2Mbps
5G Pro	600GB	2Mbps
5G Pro+	1000GB	2Mbps
5G Ultra	1600GB	2Mbps

TELKOM Fixed LTE Fair Usage Policy

Service	Monthly Data Allocation	Speed	Times of Operation
Uncapped Off Peak	First 350GB	10Mbps	Midnight to 7pm, 365 days a year
	Next 50GB	4Mbps
	Unlimited data thereafter*	2Mbps
10Mbps Uncapped	First 500GB	10Mbps	24/7, 365 days a year
	Next 50GB	4Mbps
	Unlimited data thereafter*	2Mbps
20Mbps Uncapped	First 600GB	20Mbps	24/7, 365 days a year
	Next 50GB	4Mbps
	Unlimited data thereafter*	2Mbps

*P2P/NNTP type traffic will be further throttled

Your SIM card should be active within 30 minutes after delivery. In extreme cases it can take up to 72 hours, but this is highly unlikely. Should you have trouble connecting after 30 minutes, please reboot your device and try to connect again.